Privacy Policy – Safe Haven

1. Information We Collect

Safe Haven does not require you to create an account or provide personal information in order to play.

Heartbridge Interactive does not intentionally collect or store information such as:

• Your name
• Email address
• Phone number
• Home address
• Contacts
• Photos or videos
• Camera data
• Microphone recordings
• Precise location
• Advertising identifiers

through our own game servers.

We do not create advertising profiles about our players.

Safe Haven does not currently operate a user account or login system.

2. Game Information Stored on Your Device

Safe Haven stores certain game information locally on your device so the game can remember your progress and preferences.

This may include:

• Game progress
• Completed rooms and activities
• Game settings
• Unlocked locations or content
• Decoration selections
• Collectible items
• Travel progress
• Other gameplay-related information

This gameplay information is primarily stored locally on your device and is not uploaded to a Heartbridge Interactive player-account server.

If you clear the app’s storage or uninstall Safe Haven, locally stored game progress may be permanently deleted.

3. In-App Purchases

Safe Haven may offer optional paid content.

Purchases are processed through Google Play.

Safe Haven also uses RevenueCat, a third-party purchase management service, to help:

• Verify purchases
• Determine whether paid content has been unlocked
• Manage purchase entitlements
• Restore previously purchased content
• Maintain purchase status across supported purchase flows

Heartbridge Interactive does not receive or store your full credit card number, bank account details, or other payment credentials.

Google Play and RevenueCat may process limited purchase-related and technical information necessary to provide these services.

Depending on the purchase process, this information may include:

• The product purchased
• Purchase status
• Purchase transaction information
• Google Play purchase tokens
• Entitlement status
• Device type
• Operating system information
• App version
• A system-generated, anonymous, or pseudonymous app user identifier associated with purchase management

This information is used for purchase validation and entitlement management, not for advertising profiling.

Payment information processed directly by Google is governed by Google’s own privacy practices and terms.

Information processed by RevenueCat is governed by RevenueCat’s own privacy practices.

4. Advertising and Tracking

Safe Haven does not currently display third-party advertising.

We do not use advertising SDKs for personalized advertising.

We do not sell your personal information.

We do not use your information for cross-app behavioral advertising.

We do not use third-party advertising identifiers to build advertising profiles.

Safe Haven does not currently use advertising networks such as Google AdMob.

5. Analytics and Diagnostics

Safe Haven does not currently use services such as Firebase Analytics to build behavioral profiles of players.

Safe Haven does not currently use Firebase Crashlytics as part of its application configuration.

Heartbridge Interactive does not operate a server-side behavioral analytics system that tracks how individual players move through the game for advertising or profiling purposes.

Limited technical information may nevertheless be processed by Google Play, RevenueCat, your operating system provider, or other infrastructure providers when necessary to:

• Distribute and install the app
• Process purchases
• Validate entitlements
• Maintain app security
• Diagnose basic service issues
• Provide platform functionality

If we introduce additional analytics, diagnostics, advertising, cloud storage, or account services in the future, this Privacy Policy will be updated where required.

6. Third-Party Services

Safe Haven currently relies on third-party services that may independently process limited information necessary to provide their services.

These include:

Google Play

Google Play is used for app distribution, installation, updates, payment processing, and related platform functionality.

Google may process technical, device, account, and transaction information according to Google’s own privacy policies and terms.

RevenueCat

RevenueCat is used for purchase validation, entitlement management, purchase status, and restoration of purchases.

RevenueCat may process limited purchase-related and technical information, including purchase tokens, product information, entitlement information, device information, operating system information, and system-generated identifiers necessary to manage purchases.

Heartbridge Interactive does not control information collected directly by Google or RevenueCat through their independently operated services.

7. User Accounts and Cloud Storage

Safe Haven does not currently require or provide a Heartbridge Interactive user account.

There is currently no Heartbridge Interactive cloud-based player profile used to store your ordinary gameplay progress.

Normal game progress is primarily stored locally on your device.

Purchase entitlement information may be processed by Google Play and RevenueCat as described in this Privacy Policy.

If Safe Haven introduces optional accounts or cloud save functionality in the future, this Privacy Policy will be updated before or when those features are introduced, as required by applicable law.

8. Children’s Privacy

Safe Haven is intended for a general audience and is not designed to knowingly collect personal information from children through Heartbridge Interactive servers.

The game does not require players to submit their name, email address, phone number, precise location, contacts, photographs, or similar personal information in order to play.

We do not knowingly create advertising profiles for children.

Third-party platform services such as Google Play may independently process information according to their own policies and applicable legal requirements.

If we become aware that personal information from a child has been collected by Heartbridge Interactive in a manner that requires parental consent under applicable law, we will take appropriate steps to delete or otherwise address that information.

Parents or guardians who have privacy questions may contact us using the information below.

9. Data Retention

Because Safe Haven does not currently maintain ordinary player accounts or a server-side gameplay profile, most gameplay information remains locally on the player’s device.

Local game information generally remains on the device until it is:

• Deleted through app data settings
• Reset through game functionality where available
• Removed by clearing application storage
• Removed when the app is uninstalled

Purchase-related information may be retained by Google Play and RevenueCat for periods necessary to:

• Validate purchases
• Restore purchases
• Maintain transaction records
• Prevent fraud
• Comply with legal or accounting obligations
• Provide their services

If you contact Heartbridge Interactive directly, we may retain your correspondence for as long as reasonably necessary to respond to your request, maintain appropriate business records, prevent abuse, resolve disputes, or comply with legal obligations.

10. Data Deletion

Because Safe Haven does not currently use a Heartbridge Interactive player account system, there is generally no central player profile stored by Heartbridge Interactive for you to delete.

You can remove locally stored Safe Haven gameplay information by clearing the application’s storage or uninstalling the app.

Please note that uninstalling the app or clearing local storage may permanently delete local gameplay progress.

Purchase transaction records maintained by Google Play or RevenueCat may not be deleted simply by uninstalling Safe Haven because certain transaction information may need to be retained for purchase restoration, fraud prevention, accounting, or legal requirements.

If you believe Heartbridge Interactive holds personal information about you and you wish to request deletion, please contact us using the details in the Contact Us section below.

11. Your Privacy Rights

Depending on where you live, applicable privacy laws may give you certain rights regarding personal information.

These rights may include the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion
• Request restriction of certain processing
• Object to certain processing
• Request information about how personal information is used
• Exercise applicable data portability rights

Because Safe Haven does not currently maintain ordinary player accounts or server-side gameplay profiles, Heartbridge Interactive may have little or no personal information that can be linked to a particular player.

To make a privacy-related request, contact us using the information below.

We may need to verify your request where required by law.

12. Legal Basis for Processing

Where laws such as the UK General Data Protection Regulation or European Union General Data Protection Regulation apply, information may be processed on one or more of the following legal bases:

• Performance of a contract, such as providing purchased game content
• Legitimate interests, such as maintaining security and preventing fraud
• Compliance with legal obligations
• Consent, where consent is legally required

We aim to process only the information reasonably necessary for the relevant purpose.

13. Data Security

Heartbridge Interactive takes reasonable administrative and technical measures to protect information under our control.

We also aim to minimize the amount of personal information processed by Safe Haven.

However, no electronic system, device, storage system, or method of transmission can be guaranteed to be completely secure.

Third-party providers such as Google and RevenueCat maintain their own security practices for information processed through their services.

14. International Data Processing

Safe Haven may be available to players in multiple countries.

Third-party service providers such as Google and RevenueCat may process information in countries other than the country in which you live.

Such processing is subject to the applicable provider’s privacy practices and any applicable legal safeguards.

Heartbridge Interactive Ltd is based in the United Kingdom.

15. Sale or Sharing of Personal Information

Heartbridge Interactive does not sell personal information collected through Safe Haven.

We do not share player information with advertising companies for cross-context behavioral advertising.

Information may be provided to service providers such as Google Play and RevenueCat only as necessary to provide app distribution, payment, purchase validation, entitlement management, security, and related functionality.

We may also disclose information if required by applicable law, legal process, or valid governmental request.

16. Changes to This Privacy Policy

We may update this Privacy Policy if:

• Safe Haven introduces new features
• Our data practices change
• We add or remove third-party services
• Legal or regulatory requirements change
• New account, cloud-save, analytics, advertising, or online functionality is introduced

When we make changes, we will update the “Last Updated” date at the top of this page.

Where required by law, we will provide additional notice of material changes.

17. Contact Us

If you have questions about this Privacy Policy, Safe Haven’s privacy practices, or wish to make a privacy-related request, please contact: